Trust
Security & trust
How we protect accounts, verify identity, and communicate about custody and risk — without manufactured trust badges.
Company information
X Markets operates an online multi-asset investment platform. Contact details are available on the contact page.
Verification (AML / KYC)
Identity verification is required before certain account actions. Submit documents from your dashboard under Verification.
Account security
Password protection, optional withdrawal password confirmation, and transaction email notifications can be managed in Settings.
Custody & funding
Deposit addresses and fiat instructions are shown in-product. Withdrawals are processed according to published methods and are never contingent on surprise “release” fees.
Support
Use the Help Center, FAQ, or live chat from your dashboard.